How are orders shipped?
We ship by
UPS Ground and by Priority Mail, with smaller packages usually going
by Priority Mail.
What are your shipping
Shipments within the United States are:
Orders totalling up to $50.00, shipping is $7.00
From $50.01 to 100.00, shipping is $9.00
Orders totalling $100.01 to $150.00, shipping is $11.00
Orders totalling $150.01 or more, shipping is $13.00
What about International
International orders are shipped by USPS Air Mail. Shipping charges
are a flat $15.00 for orders up to $59.99, and $30.00 for orders that
are $60.00 or more. If you want to order by phone, call 434-972-7020.
How long will it
take to receive my order?
Average delivery time for in-stock merchandise is 4-5 business days.
What about overnight
If you wish to place an overnight order, call 1-888-244-8837. Orders
placed before 2 p.m. (EST) Monday through Friday will be received the
next business day. Add $20.00 to the standard shipping rates.
What is your return
We are committed to your satisfaction. If for any reason you are not
satisfied with our product, return it to us within 30 days for exchange
How do I return merchandise?
Include your packing slip and send the merchandise to Baseball Direct,
PO Box 7563, Charlottesville, VA 22906. Indicate the reason for the
return on the packing slip.
What credit cards
do you accept?
We accept Visa and MasterCard.
When is my credit
When the merchandise is shipped. Backorders are not charged until
the items are shipped. There is no additional shipping charge when backorders
Do you charge sales
Only on shipments into the state of Virginia, in which case you
would be charged 5.3% in sales tax.
How can I contact
you if I have other questions?
You can email us at firstname.lastname@example.org
or call 1-800-558-6273.