How To Order From Baseball Direct…
Online Shopping
The Baseball Direct features an easy to use shopping cart. Each product on the site includes an Add to Cart button for your convenience. When you find an item you want, just click the Add to Cart button. Some products may require selecting a media type (DVD, Blu-Ray, etc). The shopping cart will remember what you’ve selected so you can continue browsing. You will see what is in your cart, and your order total in the right sidebar as you browse the site. You can view and change the contents of your shopping cart at any time by clicking the Shopping Cart link. When you click “Check Out Now,” the system will ask for your billing and shipping information. You may complete your transaction as a “Guest” or set up a new account, with a secure password. Once you have set up an account once, you will be able to log in with those credentials for future purchases, and to view your order history. For your online security, our entire site is on a Secure Socket Layer (SSL), so the information you submit is encrypted as it moves over the internet. Once you submit your order, you will receive an email confirmation with a copy of your invoice/order information. Your credit card will not be charged until your products are shipped.
By Phone
Call 1-888-2-HITTER, (888-244-8837). We’re available to take your order 24 hours a day, 7 days a week. We accept Visa, MasterCard and American Express. To serve you best, please have your item numbers/SKU available when you order.
By Fax
Click here for a blank, printable order form (PDF). Then print the form, fill it in with your items and fax or mail the order form to us. Our fax number is 434-974-4986.
By Mail
Click here for a blank, printable order form (PDF). Then print the form, fill it in with your items and mail the form with your credit card information, a check or money order payable to “Baseball Direct”, to
Baseball Direct
P.O. Box 7563
Charlottesville, VA 22906
SHIPPING INFORMATION
Domestic Orders (U.S)
We ship all in-stock items within 48 hours. We ship by USPS Priority Mail and UPS Ground Service. Please allow 5–7 days for delivery from the time you place your order. Shipping charges are based on your order total. See Chart Below
Standard Shipping Charges to U.S.
Merchandise Value up to $50.00, add $7.00 to your order
Merchandise Value $50.01—$100.00, add $9.00 to your order
Merchandise Value $100.01—$150.00, add $11.00 to your order
Merchandise Value more than $150.00, add $13.00 to your order
For shipping purposes, orders shipping to Canadian addresses are considered International orders.
International Orders
If you are outside the U.S., please call (434) 972-7020 or mail your order form.
International orders are mailed by U.S. Postal Service Air Mail. The shipping charge for international orders:
Merchandise value up to $50— add $15 for shipping
Merchandise value of more than $50— add $30 for shipping.
Please allow 10-14 days for international orders delivery.
Overnight Shipping
Overnight delivery is available in the continental United States for orders received by 2:00 p.m. EST, Mon.–Fri. Add additional $20 to standard shipping rates. Call us at (434) 972-7020 to arrange for expedited shipping.
CUSTOMER SATISFACTION
Our goal is to bring enjoyment to baseball fans through unique products while offering outstanding service. Orders are shipped by Priority Mail and UPS Ground; delivery generally takes 5-7 business days.
Our return policy is simple. We are committed to your satisfaction. If for any reason you are not satisfied with the product, return it to us within 30 days for exchange or refund.
Privacy Policy
Baseball Direct’s Privacy Policy Statement is based on recommended industry standards as supported by the Direct Marketing Association. Baseball Direct is a member of the DMA. View our Privacy Policy here.